Privacy Notice, Terms of Use and Return Policy

Effective Date:  December 23, 2019

This privacy notice discloses the privacy practices for Sofia’s Sanctuary and our websites www.sofias-sanctuary.com and www.sofiareddy.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;

  • With whom it is shared;

  • How it can be corrected;

  • How it is secured;

  • How policy changes will be communicated; and

  • How to address concerns over misuse of personal data.

 Information Collection, Use, and Sharing 

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace or Mailchimp our email marketing providers, so they can send these emails on our behalf.

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data

Contact Information

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders 

We request information from you on our order form. To buy from us, you must provide contact information (like name and contact information) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Sharing 

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Cookies 

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

Links 

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Notification of Changes

Whenever material changes are made to the privacy notice we will update this page with the new effective date labeled as“updated policy”

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 508-918-9648 or via email info@sofiareddy.com

Terms of Use:

By downloading the content available on this site, you agree NOT to distribute or sell the media files with others.

The digital products on this site are meant for educational purposes only and do no replace the advice of a healthcare professional. If you have any concerns regarding your health please contact your healthcare provider.

Return Policy: Our policy lasts 7 days

Please contact me via this form if you have any concerns or difficulty accessing the content prior to requesting a refund.

If you are not satisfied with the product, you are eligible for a refund for 7 days from the purchase date. Unfortunately, we can’t offer you a refund outside of this time frame.

If you are requesting a refund please email me and include a copy of the receipt showing the purchase date. A refund will be issued back to your PayPal account if it’s been within 7 days of the purchase date.